Privacy | Lisa Waterhouse

My aim for this website policy on privacy to be straightforward, thorough, transparent, and easily accessible. This policy applies only to information exchanged via the website at lisawaterhouse.co.uk. A further policy is issued separately to clients, which covers matters relating to clients and sessions. This policy complies with UK law, including that required by the EU General Data Protection Regulation (GDPR).

Overview

I am committed to the protection of your privacy and confidentiality. I understand that my clients and visitors to my website are entitled to know that their personal data will not be used for any purpose unintended by them, and I am committed to protecting personal information and using it properly. In this Privacy Policy, I have provided detailed information on when and why I collect your personal information, how I use it, and how I keep it secure. Please read this policy carefully.

If there are any points below with which you are not happy, please leave this website immediately.

I reserve the right to modify this privacy policy at any time (for example, if the law changes), so please review it frequently to keep up to date.

Personal information

What I collect:

Names
Contact information including email address and telephone number
Preference for receiving information by email or phone or text
Browsing history, site preferences etc through the use of cookies. See my cookie policy below.

I use your data to:

provide requested services to you
to make a tailored website available to you
to enable Lisa Waterhouse to manage client service interactions with you
at your request, to contact you electronically or by telephone about service information

Contact & Communication

If you contact me through this website by email, telephone or client contact form, your personal information is kept private and stored securely until a time it is no longer required or has no use, and is then deleted. Every effort has been made to ensure a safe and secure form to email me through my client contact form, although email is not generally considered a fully confidential method of communication. This website and Lisa Waterhouse use any information submitted by you to provide you with further information about the services I offer or to assist you in answering any questions or queries you may have. Your details are not passed on to any third parties and I do not use your personal information for direct marketing purposes.

Your rights about the data I hold

You have the right to ask what data I hold about you and to ask for this data to be deleted.

If you wish to exercise any of the above rights, please contact me using the details below.

Use of Cookies

This website (lisawaterhouse.co.uk) places cookies, which are small data files, on your computer or handheld device. This is standard practice for all websites. Cookies are essential for helping me to deliver a high quality website and user experience for my visitors, and some collect information about browsing behaviour. This website uses a cookie consent system allowing the user on their first visit to consent to the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user's computer / device.

By using and browsing this website, you consent to cookies being used in accordance with our policy. If you do not consent, you must disable cookies or refrain from using the site.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website.

There are two types of cookies used on my website:

Session (Transient) cookies: these cookies are erased when you close your browser, and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user.

Persistent (Permanent/Stored) cookies: these cookies are stored on your hard drive until they expire (i.e. based on a set expiration date) or until you delete them. These cookies are used to collect identifying information about the user, such as Web surfing behaviour or user preferences for a specific site.

Google Analytics

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track the number of visitors to the various parts of the site. The software will save a cookie to your computer hard drive in order to to collect standard internet log information, details of visitor behaviour patterns and monitor usage of the website. It will not store, save or collect your personal information.

**By accessing this website or using any of the Services, you give your informed consent to this Privacy Policy, including to the collection and processing of your Personal Information. If you provide personal information, you agree it is is given with your consent, for the purposes and uses described in this policy.

Terms and conditions

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither me nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and I expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which I shall not be liable. It shall be your own responsibility to ensure that any services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to me. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. My copyright policy is stated below.

All trade marks reproduced in this website which are not the property of, or licensed to me, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that I endorse the website(s). I have no responsibility for the content of the linked website(s). Although this website only looks to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. Lisa Waterhouse cannot guarantee or verify the contents of any externally linked website despite my best efforts. Users should therefore note they click on external links at their own risk and Lisa Waterhouse cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

You may print or download to a local hard disk extracts for your personal and non-commercial use only.

You may not, except with my express written permission, distribute, copy or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

v.6.1 March 2023 by: Lisa Waterhouse, Spalding, Lincs. PE11 2BJ

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